Saturday 31 May 2014

Planning 11.1.2.3.500 and Smart View

Just a quick update from me which I was going to write when PSU 11.1.2.3.500 was released but I totally forgot, recently I have heard about this issue a couple of times so I thought I might as well post it in case it happens to anybody else.

When I first patched an environment with .500 everything looked good, well that was until I tested out a planning form in Smart View.


The colour formatting had been lost on retrievals and at first I instantly thought it was due to the patching so was going to rollback .500, the more I thought about it I came to the conclusion that it must be related to Smart View as there were no other noticeable problems with planning.


I checked the installed Smart View version which was 11.1.2.500 and read through the .500 readme and did not see any mention of the required version of Smart View.

I then searched for the latest version of Smart View and it was 11.1.2.5.200 at that time, I know it is currently at 11.1.2.5.210 which could even have changed by the time I post this.

I installed Smart View 11.1.2.5.200 and retrieved the same form again.


Issue resolved and just to be sure I rolled back to 11.1.2.5 and the issue was present again.

So the simple solution is if patching planning to 11.1.2.3.500 then make sure you are on Smart View 11.1.2.5.200+ which should be easy to implement if you have a small user community though more of a challenge if you have a large user base which deploys Smart View by package management.